The ratings to look for
For a fixed, non-ducted wall or floor unit, check the GEMS heating rating is 2 stars or more and the cooling rating is 3 stars or more. For a ducted reverse-cycle system, the figures are a Heating Seasonal Performance Factor of 3.2 or more and a Total Cooling Seasonal Performance Factor of 3.8 or more. The ratings are for the property's climate area, and Melbourne reads the Cold zone on the Zoned Energy Rating Label.
The label shows a 1 to 10 star rating for cooling in blue and heating in red, for each zone. Check the actual model's Cold-zone figures rather than a brochure's headline rating.
When one unit is enough
The standards ask for an outlet in the main living area, and one well-placed split in an open living room usually does it. If the living area is split across two rooms, or a large open-plan space wraps around a corner, one unit may meet the rule on paper but leave half the space cold in July or warm on a hot northerly afternoon. Size it for heating first, since Victorians usually use more energy for heating than cooling, then check it handles summer.
Timing and the electrical side
From 1 March 2027 the heating standard applies when a fixed heater fails and can't be repaired, while the cooling standard applies at the start of a new agreement and, from 1 July 2030, to all rentals. One reverse-cycle unit installed ahead of those dates can cover both. Check the switchboard first, as a new unit usually needs its own circuit. Under the cooling standard, the cost of electrical work and switchboard upgrades doesn't count when judging whether installation costs are unreasonable.
Services that can help
Read more in our guides
- Rental energy efficiency standards from 2027: a landlord's planning guideA phase-by-phase walk through Victoria's new rental heating, cooling, hot water, insulation and draughtproofing standards, and how to plan each one.
- Reading the Zoned Energy Rating LabelWhich zone to read in Melbourne, why the red heating stars matter most, what the kWh and noise figures mean, and how to compare two units fairly.
Related questions
- What happens if the heater in my rental breaks after March 2027?If it can be repaired, it's repaired as an urgent repair, as it is now.
- My rental has no fixed heater in the living area. Is that allowed?No.
- Who is responsible for servicing the air conditioner in a rental?The rental provider, for an air conditioner they supplied.
- What is the switch next to my outdoor unit for?It's an isolating switch that cuts all power to the air conditioner, so a technician can work on the system safely without relying on the switchboard.
Sources for this answer
8 sources, with the date each was checked
- 1.Consumer Affairs Victoria: Tip: A reverse-cycle air conditioner can satisfy both the heating and cooling standards. Accessed 30 September 2026.
- 2.Consumer Affairs Victoria: Definition: From 1 March 2027, ‘energy efficient fixed heater’ means: (a) an electric, non-portable, non-ducted air conditioner or heat pump capable of heating with a 2 star or above Greenhouse and Energy Minimum… Accessed 30 September 2026.
- 3.Consumer Affairs Victoria: Definition: From 1 March 2027, energy efficient fixed cooling means: (a) a non-portable, non-ducted electric air conditioner or heat pump capable of cooling, with a GEMS 3-star or above cooling rating (for the climate… Accessed 30 September 2026.
- 4.Commonwealth of Australia (2019), 'The new zoned energy rating label for air conditioners—What installers and retailers need to know', hosted on energyrating.gov.au: Melbourne is in a black ‘COLD’ area—read the black Cold ratings. Accessed 30 September 2026.
- 5.Energy Rating (GEMS Regulator / DCCEEW): On the right of the label after the stars, is the estimated annual energy use or power input in kilowatt hours (kWh) displaying cooling in blue (top number) and heating in red for each climate zone. ... Products are… Accessed 30 September 2026.
- 6.Department of Energy, Environment and Climate Action (energy.vic.gov.au), page last updated 14/04/25: Victorians typically use more energy for heating than cooling, so look for a unit with a higher heating efficiency. Accessed 30 September 2026.
- 7.Consumer Affairs Victoria: From 1 March 2027, when an existing fixed heating system fails and can't be repaired ,it must be replaced with an energy-efficient fixed electric heating system with an outlet in the main living area. You do not need to… Accessed 30 September 2026.
- 8.Victorian Legislation (Chief Parliamentary Counsel): (6) For the purposes of subclauses (4)(a) and (5)(a), the following is not part of the cost of installation— (a) the cost of electrical work required for the installation; (b) the cost of upgrading an electrical… Accessed 30 September 2026.
General information for homes in Victoria. Every installation is different, so treat this as a starting point. Where this answer refers to Victorian safety or rental rules, the sources above have the current requirements.
