Skip to content
    • Licensed electrical contractor (REC 38187)
    • Lifetime workmanship guarantee
    • Upfront pricing: you get the price before we start
    • 5.0 from 21 Google reviews
    • Family-run, 19 years in the industry
    • Free, no-obligation quotes
    • Based in Altona Meadows, serving Melbourne's west
    • One local team for electrical, heating and cooling
    • Open Mon–Sat, 7am–5:30pm

    A Certificate of Electrical Safety for every job, inspected where required

    We certify every job we do, arrange the independent inspection for prescribed work, and inspect and report on work done by others.

    Typical time on site
    Issued with the job; prescribed work after inspection
    Pricing
    Fixed price before we start
    Clipsal switchboard with a Hager main switch, labelled RCBOs and the electricity meter below

    Clipsal board with labelled RCBOs above the meter. Photo supplied by Total Comfort.

    The short answer
    A Certificate of Electrical Safety (COES) is the legal record of electrical work, issued by the registered contractor or licensed electrician who did it. For non-prescribed work, like a new circuit or air conditioner, you should get your copy within 30 days. Prescribed work, like consumer mains, a main switchboard or a meter box, is inspected first. An electrician certifies only their own work.

    In Victoria, electrical installation work needs a Certificate of Electrical Safety from the electrician who did it. We issue yours for every job, arrange inspections for prescribed work like consumer mains and main switchboards, and can inspect and rectify work done by someone else.

    When to get it checked

    • You're selling or settling

      A buyer, conveyancer or agent asks for certificates for recent electrical work, such as a new switchboard or an extension.

    • A reconnection depends on it

      The distributor will only reconnect power to a private power line once a Certificate of Electrical Safety has been issued.

    • An insurer or builder asks

      After a renovation, a claim or new work, someone needs proof that the electrical work was done and certified.

    • Repairs after a rental check

      A rental safety check is recorded in a report, but any repair done as part of it needs its own certificate.

    • You never got one

      Electrical work was done, but no certificate arrived, or it has since been lost.

    Why it happens

    4 common causes
    • Unlicensed or DIY work

      Work done by someone unlicensed can't be certified, which leaves the owner with no record and no assurance it's safe.

    • Certificates that weren't passed on

      The certificate went to a builder or a previous owner and never reached you.

    • Prescribed work that skipped inspection

      Mains or main switchboard work switched on without an inspection is a safety problem, not just a paperwork gap.

    • A report mistaken for a certificate

      A safety check report and a certificate are different documents for different jobs, and one doesn't stand in for the other.

    What the job covers

    What we usually do on this job. Your quote confirms it for your place.

    • Certificate issued for every job we complete
    • Work and tests described on the certificate
    • Inspection arranged for prescribed work
    • Prescribed work kept off until inspected
    • Your copy provided within the required time
    • Inspection and report on others' work
    • Rectification quoted and certified
    • Advice on what your certificate covers

    Your options, explained

    Certificate with new work

    Low disruption
    Best for
    Any electrical job we carry out
    How it works
    The certificate records the work, the tests and the electrician, and you receive your copy.
    Worth knowing
    For non-prescribed work, Energy Safe Victoria says your copy is due within 30 days.

    Prescribed work with inspection

    Medium disruption
    Best for
    Consumer mains, main switchboards, meter boxes and main earthing
    How it works
    A Licensed Electrical Inspector inspects the work before it's switched on, and the certificate follows the inspection.
    Worth knowing
    The new work stays off until the inspection is done.

    Inspection and report on existing work

    Low disruption
    Best for
    Work done by someone else, with no certificate
    How it works
    We inspect and test the work and give you a written report of what we found.
    Worth knowing
    A report, not a certificate. We can't certify work we didn't do.

    Rectify and certify

    Medium disruption
    Best for
    Uncertified or non-compliant work that needs fixing
    How it works
    We repair or redo the work and issue a certificate for what we did.
    Worth knowing
    Gives you a valid certificate for the rectified part.
    Real photos, not stock

    The people behind the work

    Our own photos from jobs like this one. Based in Altona Meadows, with 19 years in the industry.

    Licensed electrical contractor (REC 38187)See more team photos
    Kyoritsu insulation and continuity tester connected to a switchboard during an electrical safety check
    Insulation testing at the switchboard. Photo supplied by Total Comfort.
    Kyoritsu insulation tester clipped to a switchboard in an outdoor meter box
    Testing circuits at an outdoor meter box. Photo supplied by Total Comfort.

    Worth knowing before you book

    We only certify our own work
    For someone else's, we inspect, report and rectify.
    Prescribed work is inspected
    Consumer mains, main switchboards and meter boxes.
    A report isn't a certificate
    Safety checks end with a report instead.

    What affects the price?

    The right scope depends on your installation. These are the details we check so your quote is useful, with any additional work explained before it proceeds.

    • Type of work

      Prescribed work needs an independent inspection as part of the job. Non-prescribed work doesn't.

    • How much is being certified

      A single circuit is simpler than a renovation's worth of new wiring, lighting and power.

    • Inspecting someone else's work

      Tracing, testing and reporting on existing work takes time, especially when it's hidden in walls or ceilings.

    • What needs fixing

      If existing work isn't compliant, the rectification is quoted on its own before it goes ahead.

    How it runs

    1. 1

      Tell us the purpose

      Sale, insurer, distributor or your records.

    2. 2

      Do or inspect the work

      New work, or a check of existing work.

    3. 3

      Inspect if prescribed

      Independent inspector before switch-on.

    4. 4

      Certify

      Your certificate, within the required time.

    Step by step, in more detail

    5 steps
    1. Tell us what it's for

      A sale, an insurer, the distributor or your own records. That tells us whether you need a certificate for new work, a copy of an old one, or an inspection and report.

    2. Certify our own work

      For every job we complete, we issue a Certificate of Electrical Safety describing the work and the tests carried out.

    3. Arrange inspection for prescribed work

      Consumer mains, main switchboards, meter boxes and the main earthing system are inspected by a Licensed Electrical Inspector before switch-on.

    4. Inspect work we didn't do

      If you need assurance about someone else's work, we inspect and test it, report what we find and quote anything needed to bring it up to standard.

    5. Certify the rectification

      Once we've fixed that work, we certify what we did, so you have a certificate covering that part of the installation.

    What is safe to do, and what to leave to us

    Safe for you to do

    • Keep every certificate with your property records, and pass them on when you sell.
    • Ask to see an electrician's licence before work starts, as Energy Safe Victoria recommends.
    • Check that prescribed work stayed off until the inspector had been.

    Leave these to us

    • Paying anyone who offers to 'sign off' work they didn't do.
    • Switching on new mains, a new main switchboard or meter box work before it's inspected.
    • Accepting a report or an invoice in place of a certificate for new work.
    • Hiring unlicensed people for electrical work. Energy Safe Victoria says it's illegal and potentially fatal.

    When to get us in

    • You need a certificate or a copy for work we've done
    • Electrical work was done and no certificate arrived
    • A buyer, insurer or distributor wants proof the work is compliant
    • You're unsure whether past work was done properly
    • Prescribed work needs inspecting before switch-on
    Ask us to take a look

    More detail

    What a certificate is, and isn't

    A Certificate of Electrical Safety is a legal document recording the electrical work an electrician has done, and one must be provided whenever a licensed electrician completes electrical installation work. It describes that work, not the whole house, so a certificate for a new power point says nothing about the switchboard.

    It also isn't a safety check. A rental electrical safety check or a pre-purchase inspection ends with a report. Energy Safe Victoria says a certificate isn't the right document to record a rental safety check, but one must be issued for any repair or maintenance done as part of it.

    Why we can't sign off someone else's work

    A certificate records the work of the electrician who issues it. We can't certify work done by someone else, whether that was another contractor, a previous owner or an unlicensed handyman, because we didn't do it and can't vouch for how it was done.

    What we can do is inspect and test that work, tell you in writing what we found, and quote to fix anything that isn't right. Once we've done the rectification, our certificate covers the work we did. If the original contractor can be reached, ask them for their certificate first. They can't refuse to issue one.

    Audits and complaints

    Energy Safe auditors may make an appointment to view and test work described on a certificate. The audit is free, and you can refuse it at any time. If your electrician won't arrange an inspection for prescribed work or won't provide a certificate, you can report it to Energy Safe.

    Energy Safe deals with safety and technical compliance. Billing, warranty, quality-of-work and contract disputes are better taken to Consumer Affairs Victoria or VCAT.

    Local rules and conditions

    Victorian requirements and local conditions that shape this job, with the sources listed at the foot of the page.

    Prescribed or non-prescribed

    In a home, prescribed work generally means wiring and equipment that can't be switched off, usually up to the switchboard, including consumer mains, the main switchboard, meter box and main earthing system. Lights, power points, air conditioning and hot water are non-prescribed. Prescribed work can't be switched on, or left on, until it's inspected.

    Timelines and your rights

    Energy Safe Victoria says you should get your copy within 30 days for non-prescribed work, and copies of a prescribed certificate must go to the relevant parties within 16 calendar days of completion. A certificate can't be withheld for any reason, including a payment dispute, and you can report a refusal to Energy Safe.

    Private power lines

    Private aerial lines are low-voltage poles and wires on private property that form part of the property's installation. The distribution company will only reconnect power to one once a licensed electrician or registered contractor has issued a Certificate of Electrical Safety.

    Useful reading

    Guides to read before you decide, with checklists and questions to bring to the quote.

    Common questions

    It's the legal record of electrical installation work, issued by the registered contractor or licensed electrician who did it. It describes the work done and the tests carried out.

    Questions people ask about this

    More in the Help centre

    Sources for the rules and local facts on this page

    8 sources, with the date each was checked
    1. 1.Energy Safe Victoria: A prescribed certificate is for all major electrical wiring work in all types of premises. In a domestic property this covers all work done on wiring and equipment where the electricity cannot be switched off. This… Accessed 30 September 2026.
    2. 2.Energy Safe Victoria: 'Prescribed' certificates are for electrical installation work that requires inspection by a Licensed Electrical inspector. This includes (but is not limited to): Consumer mains cables, main switchboard, meter box and… Accessed 30 September 2026.
    3. 3.Energy Safe Victoria: Copies of prescribed COES must be provided to the relevant parties within 16 calendar days from completion of the work. Accessed 30 September 2026.
    4. 4.Energy Safe Victoria: PALs are low voltage poles and wires (which can be bare or insulated), generally located on private properties which form part of the electrical installation of the property and carry the electricity supply from the… Accessed 30 September 2026.
    5. 5.Victorian Legislation (legislation.vic.gov.au) - Electricity Safety Act 1998, authorised version 089 (effective 8 Sep 2026): (a) in the case of prescribed electrical installation work, is 4 business days after the certificate of inspection of that work is given under section 45(3); and Accessed 30 September 2026.
    6. 6.Energy Safe Victoria: Energy Safe investigates reports about electrical installation work, electrical and gas appliances, electricity and gas infrastructure issues (and some gas installation matters), which are safety or technical compliance… Accessed 30 September 2026.
    7. 7.Energy Safe Victoria: An Energy Safe COES is not the correct form to be used as a record of the electrical safety check. However, a COES must be issued if any electrical repair or maintenance work is carried out. Accessed 30 September 2026.
    8. 8.Energy Safe Victoria: Gas and electricity are inherently dangerous and it’s illegal and potentially fatal for unlicensed and unqualified people to undertake any electrical or gasfitting work. Homeowners and consumers must always use… Accessed 30 September 2026.
    • Aaron was knowledgeable and gave his time and expertise / which was spot on. Also recommended another tradie who was needed for the job and was also excellent. Would highly recommend.
      Louise FoleyGoogle review ·
    • 10/10 experience with these guys. Aaron did a fantastic job with the electrical work at my property and even gave me some spare light bulbs. He's a true gentleman and absolutely fantastic with kids. My daughter was so impressed she now wants to be an electrician! 😂 Highly recommend Aaron and the team!
      Sven GoldringGoogle review ·
    • Aaron was exceptional, I couldn't recommend him highly enough! He recently did some work at our house and was knowledgeable, tidy and genuinely lovely to have around. Our three year old followed him around for practically the entire day, and he was so patient and kind, happily chatting with her while he worked. We're so happy with everything he did and wouldn't hesitate to use him again.
      Elli GoldringGoogle review ·
    • Really experienced electrician who did a good quality job, would definitely use again
      Ross WilsonGoogle review ·
    • Would absolutely recommend Aaron/Total Comfort- he helped me choose which was the best option for our needs, was really friendly, professional, punctual and left the bathroom spotless!
      Georgina HughesGoogle review ·
    • Aaron simply came to my rental to quote an exhaust fan. I was impressed by his explanations and honesty. He took the time to explain all facets of the task. I ended up asking him to install/service more than just an exhaust fan!
      David HenricusBathroom Exhaust Fans ·
    • Aaron assisted us to upgrade our mains and conduct some other electrical work in our 70's build house. He was very communicative, informing and provided us with different cost options before going ahead. Great service and professionalism!
      Dan BElectrical Mains Upgrades ·
    • Aaron was super professional, did a fantastic job fixing my switchboard which was left in a complete mess by the solar / battery installers. Also installed an EV Charger, ceiling fans and replaced a split system. He didn't rush any part of the electrical works and was completely thorough and asked where and how I wanted everything installed.
      Garrick WilsonEV Charger Installation ·
    • Super efficient service. Aaron explained everything and was able to carry out the work straightaway. Very happy with my new oven. Highly recommended.
      PatriciaOven & Cooktop Installation ·
    • Aaron was fantastic from start to finish. He offered competitive pricing, delivered high-quality workmanship, and took the time to explain everything clearly. He arrived on time, was professional, friendly, and left the work area clean and tidy when he was finished. It's hard to find someone this reliable these days. I wouldn't hesitate to recommend Aaron to anyone looking for quality work at a fair price. Thanks again!
      Billy WheelerGoogle review ·
    • Aaron was an absolute pleasure to deal with. From the initial quote through to the completed job, his communication was excellent and his pricing was very reasonable. The quality of his work was outstanding, and he took the time to explain everything clearly along the way. He arrived when he said he would, worked efficiently, and left everything spotless before he left. It's refreshing to find someone so reliable and professional. I highly recommend Aaron to anyone looking for quality workmanship and great service. Thanks again Aaron!
      Jake RomeroGoogle review ·
    • Excellent service from Aaron! He was professional, punctual, and completed the electrical work to a high standard. Great communication, fair pricing, and left everything clean and tidy. Highly recommend!
      Diana SolomonGoogle review ·