What the valve does
Every storage hot water system has a temperature and pressure relief valve, usually near the top of the tank, with a drain pipe running down towards the ground. It opens if the pressure or temperature inside the tank gets too high. On many systems it also lets out a small amount of water during each heating cycle as the water expands. Some systems have another valve on the cold water side that does a similar job.
Never block, cap or tie off the valve or its drain. It's the safety device that stops pressure building up inside the tank.
Dripping that needs attention
A valve that drips constantly, even when the tank isn't heating, is usually worn or has grit in its seat. A heavy, steady flow can mean the mains pressure is too high or the pressure limiting valve has failed. Either way you're wasting water and, with an electric or heat pump system, paying to heat water that goes down the drain.
Very hot water or steam from the drain is more serious. It suggests the water is overheating, often because a thermostat has failed on an electric tank. Keep clear of the drain and switch the hot water circuit off at the switchboard if it's safe to reach.
Who fixes what
Valves, water pressure and the tank's water side are work for a licensed plumber. The thermostat, element and circuit on an electric or heat pump unit are electrical work, which our team tests. If the tank is older and the valve keeps playing up, weigh a repair against replacing the system on your own timing rather than after it fails.
What you can safely do now
- Leave the relief valve drain open and clear.
- Note whether the drip happens only while the tank is heating or all day.
- If very hot water or steam is coming out, keep clear and switch the hot water circuit off at the switchboard if it's safe to reach.
- Check your manual: some makers describe easing the valve lever as routine care, but if it won't reseat, leave it for a plumber.
Services that can help
Read more in our guides
Related questions
- Why does my hot water smell like rotten eggs?A rotten egg smell that comes only from the hot tap usually starts inside the storage tank.
- My electric hot water has gone cold. What can I check?Start at the switchboard: look for a tripped hot water circuit breaker or safety switch and reset it once.
- What is the off-peak or timer switch on my switchboard?It controls an off-peak circuit, usually for electric storage hot water and sometimes for slab heating or a pool pump.
- Why does my hot water run out faster than it used to?Usually something has changed in the tank or in how it's heated.
General information for homes in Victoria. Every installation is different, so treat this as a starting point. Where this answer refers to Victorian safety or rental rules, the sources above have the current requirements.
