What affects the cost of installing ducted air conditioning?
- Capacity should come from a heat load assessment, not floor area alone. A bigger unit than you need costs more and runs worse.
- Zones, outlets and return air grilles drive the duct work, which is a large part of any ducted job.
- Roof access, a second storey and the condition of existing ducts can change the scope more than the unit itself.
- Compare quotes line by line: same capacity, zones, outlets, duct spec and exclusions.
Capacity: sized for the house, not the brochure
The unit is the biggest single item, and its size should come from a heat load assessment of your rooms. The Victorian Government's starting range is 1.1 to 1.4 kW of heating output for every 10 m² covered, depending on the home, and that spread shows why floor area alone isn't enough. Insulation, glazing, orientation and ceiling height all move the number.
Victorians use more energy for heating than cooling, and in Melbourne's west winter usually sets the size. An undersized unit struggles on still July mornings. An oversized one costs more to buy and connect, cycles on and off in mild weather and can leave summer air cool but clammy. Ask each installer how they arrived at their capacity.
Zones, outlets and returns
Zoning lets you heat or cool parts of the house on their own, which the Victorian Government recommends for ducted systems. Each zone needs a motorised damper and a place on the controller, and a temperature sensor in each zone adds wiring and parts. Living and sleeping zones are a common start; an upstairs or a separate wing often needs more.
Every outlet needs a duct run, a cut-out and a diffuser, and every return air grille needs a large duct back to the unit. More rooms and longer runs mean more duct. A quote that looks low may simply have fewer outlets, so count them.
Roof access and storeys
The indoor unit usually sits in the roof space, so the roof decides how hard the job is. A generous pitched roof with a good manhole is the easy case. A low pitch, a tight manhole, closely spaced trusses or a roof full of old insulation all add labour, and sometimes a larger access hole is needed to get the unit in.
Double-storey homes add a step. The unit sits in the roof over the upper floor, so ducts for downstairs rooms have to pass between floors, through a cupboard or inside a bulkhead. That's one reason some two-storey homes end up with two systems, or ducted upstairs and splits downstairs.
Reusing ducts and removing old systems
A replacement can reuse ducts if they're in good condition, sized for the new unit's airflow and properly insulated. Ducts should be insulated to at least R1.5 with sealed joints. Ducts that are crushed, torn, leaking or undersized cost you performance for years, so replacing them is often worth it.
Switching from gas ducted heating adds its own items: the old heater removed, the gas capped by a licensed gasfitter, the flue taken out and the roof made good. Ducts sized for gas heating may or may not suit reverse-cycle airflow and cooling, so have them assessed rather than assumed.
The electrical supply
A ducted reverse-cycle unit draws a lot of power. It needs its own circuit and a lockable isolating switch next to the outdoor unit. If the switchboard has no room or still has old fuses, it may need work first, and main switchboard, consumer mains or meter box work is prescribed work that needs an independent inspection.
Many homes run ducted reverse-cycle on single-phase power. Three-phase makes sense for larger systems, some of which are only made in three-phase, and for homes adding other big loads such as EV charging. A home that already has three-phase has a wider choice of units.
Comparing quotes on the same basis
Put quotes side by side and check they describe the same job. Different capacities, zone counts or outlet numbers make prices impossible to compare. Ask each installer to separate required work from optional extras and to list what's excluded, then get the full price in writing before work starts.
The electrical side of any install finishes with a Certificate of Electrical Safety, so ask who issues it and keep it with the system's paperwork.
- Heating and cooling capacity, and how it was sized
- Number of zones, and whether each has its own sensor
- Number of outlets and return air grilles
- New or reused ducts, and the duct insulation rating
- Outdoor unit position and pipe run
- Switchboard, circuit and isolator work
- Removal of the old system and making good
Questions that come next
Sources for this article
5 sources, with the date each was checked
- 1.Department of Energy, Environment and Climate Action (energy.vic.gov.au), page last updated 14/04/25: We recommend providing 1.1 to 1.4kW of heating output for every 10m² of your home covered by a ducted system, depending on the individual characteristics of your home. ... We recommend zones for your ducted system, as… Accessed 30 September 2026.
- 2.YourHome (Australian Government): Ducts must be well insulated, to at least R1.5, and joints sealed to prevent condensation and leakage. The roof should have reflective foil insulation installed and be vented to dispel hot air. Zoned systems cool only… Accessed 30 September 2026.
- 3.Access Canberra Electrical Inspections (ACT Government), Electrical Fact Sheet, updated September 2019: Air-conditioning and heat pump systems incorporating a compressor shall be provided with an isolating switch (lockable) in accordance with Clause 2.3.2.2, installed adjacent to but not on the unit, which isolates all… Accessed 30 September 2026.
- 4.Energy Safe Victoria: 'Prescribed' certificates are for electrical installation work that requires inspection by a Licensed Electrical inspector. This includes (but is not limited to): Consumer mains cables, main switchboard, meter box and… Accessed 30 September 2026.
- 5.Energy Safe Victoria: Whenever a licensed electrician completes any electrical installation work, they must provide a Certificate of Electrical Safety (COES). Accessed 30 September 2026.

