Normal expansion noises
When the heater fires, hot air hits metal that was cold a minute earlier. Sheet metal boxes, joins and collars expand at slightly different rates and tick or click against their fixings, then do it again as they cool. Metal panels on the plenum or return air box can also flex with a soft pop when the main fan starts and the air pressure changes. If the noises are the same each time and stop once the system has warmed up, they're usually harmless.
Noises that need attention
A loud bang or whoomp from the heater cabinet as the burner lights can mean delayed ignition, where gas builds up before it catches. That's a job for a licensed gasfitter, so stop using the heater until it's checked.
Rattling, flapping or a whistling outlet often means a duct has come loose, split or dropped off its outlet in the roof space or under the floor, and that room will be getting less heat too. A zone damper stuck part-way can buzz or rattle. Grinding, squealing, or a rumble that rises and falls, points to the fan motor or its bearings.
Who looks at what
Burners, ignition and the heat exchanger are work for a licensed Type A gasfitter. Ducts, outlets, dampers and the electrical side, including the fan's supply and the controller, are work our team handles.
A loose or crushed duct is worth fixing for comfort and running costs, not just the noise. Federal guidance says ducts should be insulated to at least R1.5 with sealed joints, and a run that has come apart is heating the roof space instead of the room.
What you can safely do now
- Note when the noise happens: at start-up, while running or as it shuts down.
- Check whether one room is getting less airflow than usual.
- Stop using the heater if it bangs loudly as the burner lights.
- Leave ducts in the roof space or under the floor to a technician.
Services that can help
Read more in our guides
Related questions
- Does my gas ducted heater have a filter I can clean?Many do.
- Why is my evaporative cooler noisy?Most cooler noise comes from wear and loose parts: fan bearings that grind or squeal, a worn or slipping belt, panels and pad frames rattling in the wind, a pump humming…
- Why has one zone stopped working on my ducted system?When one zone gets no air but the rest work, check the controller first: the zone may be switched off, on a schedule or, with temperature-controlled zones, already at…
- Is ice on my heat pump hot water unit normal?A light frost on the heat pump's fins on a cold morning is normal.
Sources for this answer
2 sources, with the date each was checked
- 1.YourHome (Australian Government): Ducts must be well insulated, to at least R1.5, and joints sealed to prevent condensation and leakage. The roof should have reflective foil insulation installed and be vented to dispel hot air. Zoned systems cool only… Accessed 30 September 2026.
- 2.Energy Safe Victoria: Type A appliances include domestic and light commercial type appliances such cookers, space heaters, central heaters, water heaters, catering equipment and leisure appliances. So, when looking to service and repair your… Accessed 30 September 2026.
General information for homes in Victoria. Every installation is different, so treat this as a starting point. Where this answer refers to Victorian safety or rental rules, the sources above have the current requirements.
