The key points
- Choose heat or cool yourself for most of the year. Auto can flip between them on a Melbourne spring day.
- Dry mode is for muggy days, not hot ones. Fan mode moves air but doesn't cool it.
- Auto fan speed is usually the most comfortable and efficient choice. Turbo is for a quick start, not all day.
- Use timers to start heating or cooling before you need it, instead of setting extreme temperatures.
- The Victorian Government suggests 18 to 20 °C for heating and 24 to 26 °C for cooling, and each degree beyond adds around 10% to running costs.
Names differ between brands, the ideas don't
Every brand labels its buttons a little differently, and the same feature can be eco on one remote and econo or power saving on another. The ideas underneath are similar. Keep the manual, or look it up using the model number on the side of the head, because some features behave differently between brands.
Ducted systems use a wall controller instead of a handheld remote, often with zones and timers on the same screen. Most of what follows applies to both.
Cool, heat, auto, dry and fan
Cool and heat do what they say. The unit runs until the room reaches the set temperature, then slows down to hold it. A reverse-cycle unit is a heat pump: in heating it absorbs heat from the outside air and releases it indoors, and in cooling it does the reverse.
Auto lets the unit choose between heating and cooling based on the set temperature. That's handy in settled weather, but on a Melbourne spring day, when a cool morning turns into a warm afternoon, auto can swap modes and spend energy chasing its target. On a multi-head system, auto on one head can also clash with another head's mode. For most households, choosing heat or cool deliberately works better.
Dry mode runs the coil cold with a low fan to pull moisture out of the air, with only a little cooling. It's for muggy, mild days when the room feels sticky rather than hot. Fan mode runs only the indoor fan. The compressor stays off, so it costs little, but it doesn't cool the air; it just moves it, like a ceiling fan.
Fan speed and swing
Auto fan runs fast while the room is far from the set temperature and slows as it gets close. That's usually the best mix of comfort, noise and efficiency. Low or quiet suits bedrooms at night. Turbo, powerful or jet modes run flat out for a set period to bring a hot or cold room around quickly; use them for that, then let the unit settle.
Swing moves the louvres up and down, and on some models side to side, to spread air around the room. In cooling, set the louvres level or slightly up so cold air spreads and sinks. In heating, aim them down so warm air reaches the floor before it rises. Louvres fixed straight at a bed or couch are a common cause of complaints about draughts.
If the louvres won't move at all, or stop part-way, that's a fault rather than a setting.
Sleep, eco, quiet and the other buttons
Sleep mode usually nudges the set temperature up a degree or two over the first few hours in cooling, or down in heating, and drops the fan to low. It suits the way the body cools as it sleeps and saves a little energy overnight.
Eco or power saving modes cap the unit's maximum output or shift the set point a little, saving energy at the cost of slower recovery on very hot or cold days. Quiet mode lowers the indoor fan speed, and on some models the outdoor unit's too, which helps bedrooms and neighbours late at night.
Other buttons vary by model. A self-clean or coil-dry function runs the fan after cooling to dry the coil and cut musty smells. A frost-protection setting stops an empty house getting very cold while you're away. Presence sensors ease off when nobody's in the room, and a 'follow me' or I-feel setting reads the temperature at the remote rather than at the head.
Timers and schedules
The timer does more for comfort than any other button. A reverse-cycle unit works best at a steady pace, so starting the heating half an hour or so before you get up, or the cooling before a hot northerly afternoon peaks, beats switching on in a cold or hot house and setting an extreme temperature.
Weekly timers on newer remotes, wall controllers and apps let you set a pattern for workdays and weekends. Ducted controllers can usually time each zone, so the bedrooms warm before bedtime while the living zone switches off.
After a power outage, check the clock on the remote or controller. A reset clock is a common reason a timer seems to do nothing.
Set temperatures that make sense
The Victorian Government suggests 18 to 20 °C for heating and 24 to 26 °C for cooling living areas, and says each degree beyond that adds around 10% to running costs. Setting 16 °C on a hot day or 30 °C on a cold night doesn't change the room faster. The unit already runs at full output until it gets close, and a more extreme setting just keeps it going past comfortable.
If the room never reaches a sensible setting, check the filter first. Dirty filters significantly cut airflow and efficiency and can reduce heating performance. If the filters are clean and it still struggles, the unit may be too small for the room, low on refrigerant or due for a service.
In winter, remember the outdoor unit pauses now and then to defrost on cold, damp mornings. Melbourne sits in the Cold zone of the Zoned Energy Rating Label, where frosting conditions below 5.5 °C are critical, so a short pause in heating on those mornings is normal, not a setting problem.
Apps and smart controls
Many current units can be run from a phone, either built in or through an add-on Wi-Fi module, and ducted systems can take smart zone controllers. The main benefits are schedules, switching on from the train home and checking whether someone left the heating on.
A smart controller won't fix a system that's too small or a duct that's crushed, but it makes good habits easier: steady set points, zones that match how you use the house, and nothing running in empty rooms.
Common questions
Quick answers
- My air conditioner won't respond to the remote. What can I check?Start with the remote: fresh batteries, a clear line to the indoor unit, and no lock symbol or odd mode on its display.
- Why does my air conditioner turn off by itself?Most often a setting is doing it: an off timer, sleep mode, an eco or quiet mode, or an app schedule someone else set up.
- Why won't the louvres on my split system move?First check the swing setting on the remote.
- Can one reverse-cycle air conditioner meet both rental heating and cooling standards?Yes.
Sources for this guide
5 sources, with the date each was checked
- 1.Solar Victoria (updated 20 November 2025): To heat a room, try setting the temperature between 18°C to 20°C. Every 1°C higher will add around 10% to your heating bill. Set your air conditioner thermostat for cooling between 24°C and 26°C for living areas – every… Accessed 30 September 2026.
- 2.YourHome (Australian Government): A reverse cycle air-conditioner is a type of heat pump that uses electricity to warm your home in winter and cool it in summer (refer to Heat pumps below). In heating mode, the system absorbs heat from the outside air… Accessed 30 September 2026.
- 3.Bureau of Meteorology (article issued 3 August 2026): To the north lies Australia's hot, dry interior, while to the south stretches the cold Southern Ocean. ... Warm northerly winds arrive first, bringing higher temperatures and clear skies. Then, as a cold front moves in… Accessed 30 September 2026.
- 4.Energy Rating (GEMS Regulator / DCCEEW): Dirty filters significantly reduce the amount of airflow and the energy efficiency of the unit. It can also impact the effectiveness of its heating. Cleaning clogged filters, or replacing a worn one, can lower the… Accessed 30 September 2026.
- 5.Commonwealth of Australia (2019), 'The new zoned energy rating label for air conditioners—What installers and retailers need to know', hosted on energyrating.gov.au: Melbourne is in a black ‘COLD’ area—read the black Cold ratings. Accessed 30 September 2026.
Planning advice for homeowners. Installation requirements depend on the property and equipment. Where this guide refers to Victorian safety or rental rules, use the linked official guidance for the current requirements.

